Terms and Conditions


Design Online is a designer furniture outlet showroom and web store to make great design accessible at affordable prices. This enables everyone to support genuine authentic designed furniture and accessories from the authorized manufacturers and original designers. Our Online furniture store features all the well known designer brands like B&B Italia, Cassina, Vitra, Herman Miller, Moroso, Hans Grohe and many others all authorised from the original designers like Charles and Ray Eames, Le Corbusier, Eileen Gray, Antonio Citterio and Patricia Urquiola to name a few. Design Online is a must for great online designer furniture at the best prices.

Terms & Conditions

Our website policies are designed with you, the customer, in mind to ensure that your online shopping experience with Design Online will be secure, prompt, efficient and hassle-free. As far as possible our online policies are consistent with our in-store company policies and procedures

Terms of Sale

This website is operated by Design Online (referred to in these terms and conditions as "we", "us” or "our"). These terms and conditions apply to your purchase of products via our site.
We will only use personal information about you for the following reasons:
1.1. To create an online account for you.
2.2. To record and process your orders.
3.3. To add to our database so we may inform you of specials, promotions, offers and events via email or post.
4.4. To improve the products and services we offer through this site.
5.5. To respond to your queries.

6.6. Any other reasons which we may notify at the time the information is collected.

Retention and Security

We will not hold your personal information for longer than is required for the purpose(s) for which it was collected.

We will ensure that security safeguards protect the information and we will take all reasonable steps to ensure that information will not be disclosed to any unauthorised person or organisation.

Orders and Delivery

An order made via this site is an offer to purchase one or more products. When we receive a valid order from you, we will accept this offer by confirming via email that we have received and are processing the order. We will deliver the products set out in your order anywhere in New Zealand. We do not deliver outside New Zealand, however, an overseas order may still be placed with a New Zealand delivery address. Goods may also be collected from our warehouse (Auckland/Mt Wellington). At the time of collection either by the individual or Delivery Company, these goods become the responsibility of the purchaser. We aim to arrange delivery within 5 working days of an order being placed. If you select to collect goods, these must be collected within 5 working days.

Payment Options

We currently accept the following credit cards:


All prices listed on www.designonline.co.nz are in New Zealand dollars and are inclusive of GST and any other sales tax. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. Pricing does not include delivery.

Product Descriptions

The products will comply, in all material respects, with their product descriptions appearing on this site at the time when you submit the order.
If products have minor damage or are ex showroom they may have scratching and will be marked *ex showroom on the product page.
If you require more detailed information regarding a product and it’s condition prior to purchase please contact us.


The risk of any loss of, or damage to, the products will pass to you on delivery.
Intellectual Property Rights
All intellectual property on this site, including without limitation any trade marks, text, graphics and copyright, is owned by us or our content suppliers. We are the exclusive owner of all rights in the compilation, design and layout of this site.
Right to Use Site and Content
You may use this site only for the purposes for which it is provided. You must not use this site for fraudulent or other unlawful activity or otherwise do anything to damage or disrupt this site.
You may reproduce, copy and distribute the content of this site provided you only use that content for informational, non-commercial purposes and any reproduction includes a prominent acknowledgement of the Company's rights in the relevant content. You may not reproduce, copy or distribute the content on this site for any other purpose of in any other way without the Company's prior written consent.
If you wish to link to any part of this site, you must get the Company's prior written consent.


We endeavor to ensure that any content will be current, accurate or complete when you access it. However, we will take steps to correct any error or inaccuracy in any content which is brought to our attention within a reasonable time.

Force Majeure

We will not be responsible for any delay or failure to comply with our obligations under these terms of sale if the delay or failure arises from any cause which was beyond our reasonable control. This does not affect any of your statutory rights.


We may amend these terms of use from time to time, so you should check and read these terms of use regularly. By continuing to use this site after any such amendment, you are deemed to have agreed to the amended terms of use.
Jurisdiction and Governing Law
These terms and conditions and any matters or disputes connected with this site will be governed by New Zealand laws and will be dealt with in New Zealand courts.
This site and its content is made available for the purposes of shopping online with Design Online and providing information about Design Online products.
Reproduction of the images and text on this site for any other purposes is prohibited.